Insurance Administrative Solutions
  • 19-Dec-2019 to 29-Feb-2020 (EST)
  • Clearwater, FL, USA
  • Hourly
  • Full Time

Medical - Dental - Vision - 401K - Basic and Supplemental Life Insurance - Long and Short Term Disability

Insurance Administrative Solutions of Clearwater, FL is seeking to hire a full-time Phone Interviewer - Underwriter to interview applicants for insurance products which may include Medicare Supplement, Convalescent Care, and Life insurance in a professional, honest, confidential, and efficient manner. This Phone Interviewer - Underwriter position comes with a competitive hourly wage and a typical work schedule of Monday-Friday 8am-5pm.  We also offer generous benefits including medical, dental, vision, a 401(k) plan, basic and supplemental life insurance, as well as long and short-term disability. Plus, you can wear jeans every day of the week! If this sounds like the position for you, apply today!



Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize administrative workload, bolster their industry expertise, leverage emerging technologies, and streamline operations. With strong industry knowledge, we deliver value to our customers by providing compassionate customer service, efficient processing, and quality results.


Here at IAS, we embrace the fact that great things are only accomplished by working as a team. We believe that all of our employees have valuable input no matter the level. Our highly collaborative team environment offers each of our employees a place where they can excel.


A DAY IN THE LIFE OF A Phone Interview - Underwriter

  • Responsible for conducting phone interviews on both outbound and inbound telephone calls.
  • Must be detailed oriented and possess good verbal/written/typed communication skills.
  • Must be able to work in a work environment where procedures change frequently.
  • Must have a medical background with an emphasis on prescription drug information.
  • Must be able to work independently and efficiently to meet contractual time service agreements.
  • Verify all necessary information from the application over the phone with an applicant
  • Follow a telephone script, which matches the questions on the application. Information obtained during the phone interview process is collected on the phone script form and is used in the UW process. When appropriate, pull supplemental questionnaires for medical conditions and certain medications to obtain detailed information about the condition/medication in question.  
  • Carefully listen to the applicant's responses to ensure the accuracy of the information gathered. Concentration is essential.  The Underwriter's decision to approve or decline an application is based on information gathered in the PHI.
  • Entering completed interviews in computer.
  • Route the file to the appropriate department.




  • High School Diploma/GED with one (1) year experience
  • Language skills: ability to read and interpret documents such as procedure manuals and written handouts.
  • Reasoning ability: need to apply common sense to carry out written and/or verbal instructions.
  • Must be able to deal with problems containing multiple variables.
  • Pharmacy background is preferred.
  • Honesty, as well as respect, for the company and its policies & procedures is crucial.

Great opportunity for pharmacy techs looking to get out of retail hours


If you feel that you would be right for this Phone Interviewer - Underwriter position, complete our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

IAS is an Equal Opportunity Employer


Insurance Administrative Solutions
  • Apply Now

    with our quick 3 minute Application!

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
  • Facebook Twitter LinkedIn Email

IAS is an Equal Opportunity Employer

Logo Home Services Products Company Contact